Our return process is streamlined for speed, clarity, and convenience. Whether you’re dealing with a defective unit or shipping damage, our RMA system is designed to get you fast repairs or credits, with minimal hassle.
Defects: If a device fails functional testing within the first 30 days of delivery (e.g., devices that don’t power on, defective ports, non‑working displays), you’re covered.
All our wholesale items carry a 30 day limited warranty covering functional defects not caused by misuse, abuse, or unauthorized modification.
Fill out the form below to get started. You will receive an email with more details. Average RMA requests are resolved within 7-10 business days.
For single-device returns, please use the RMA form below. If you’re submitting multiple devices, download our bulk RMA form, complete it, and email it to our team for processing.